What is the difference between the lead and ship time?


The lead time is how long it takes for an order to be shipped from the time the order was placed, this should be as low as your production will allow.

The ship time is how long it takes for the order to arrive to the customer from the time it was shipped. Once you have given your parcel to the couriers Houzz will take care of the rest. 


Have more questions? Submit a request


Powered by Zendesk